How much data is 'All available'?
Currently we have data available for radar imagery going back to 2005 from across the country. This is mostly complete, though due to occasional outages and maintenence there is not 100% availability. You can see if the data you are interested in just by selecting the location/product/date you are interested in.
Can I show other weather information in GIF visualisations?
We have extensive archives of other metorological data including satellite and observational data that we are currently working to make available as part of the process of creating a GIF visualisation. Currently we only have historical radar data available in this format though. You can however view up to 1 year of historical satellite data via our Satellite
Is there a minimum subscription period?
No. We want to make it very flexible for you. Your subscription to The Weather Chaser is automatically billed monthly or annually, but you can cancel at any time. If you cancel you will retain access until the end of your current billing period.
Do you offer any trials for your services?
Instead of providing a trial, we provide extensive free access and samples that allows you to fully evaluate the suitability of our services at any time
Do you offer any multi-user discounts?
We provide discounts for organisations that wish to register multiple users on the one account. Please Contact Us
for a quote
What are my payment options?
Payments can be made with most credit cards (Visa, Mastercard, Amex). We can accept direct bank transfer payments via manual invoicing (see below)
If I don't create all of the GIF visualisations I am allowed, can I create more the following month?
The number of GIF visualisations you can create per month is limited to the amount allocated to your current plan. If you do require more in any particular month, please Contact Us
with details on your requirements
Can you invoice our accounts department for a subscription?
We can perform manual invoicing for annual Pro subscriptions, and some multi-user subscriptions. In addition to accepting payment by most credit cards, we can also accept direct transfer payment via this method. We do not accept payment via Cheque. Please Contact Us
to set up your account for custom billing.
Can I upgrade/downgrade my subscription from Monthly to Annual or from Personal to Pro?
You can upgrade by going to the Pricing page or your Accounts Page via the drop down menu on the left of the screen. If upgrading you will be charged the difference between the two plans on a prorata basis. If you are downgrading you will need to finish the month you are on and then the next month will be charged at the new rate.
I have another question, can you help me?